SUB-PROCESSORS FOR THE DELLA SERVICES
Following is Della’s current list of third-party sub-processors who are authorized to process personal data as part of the Della service:
- ABBYY OCR SDK. We use the OCR SDK API provided by ABBYY to extract the text of scanned documents. Documents may contained personal data. Documents are deleted automatically after processing. More information can be found at: https://www.ocrsdk.com/security/
Personal Data is processed in Ireland
- AMAZON AWS. We use some of the cloud service provided by AMAZON AWS (OCR) to process personal data within the European Union. For more information about AWS Privacy policy, please go to https://aws.amazon.com/privacy/
Personal Data is processed in Ireland
- ElasticSearch B.V. :We use Elastic Search Cloud to provide a managed elastic search services, enabling Della to provide improved search-related services. Indexed data might include Client confidential data and user-related data. More information can be found at: https://www.elastic.co/legal/privacy-statement
Personal Data is processed in the Netherlands (Azure West Europe data center)
- ELEV.IO. We use some of the service provided by ELEV.IO to provide documentation and support to the end users. The data processed by ELEV.IO is anonymised but might include cookies store on the users’ devices. More information can be found at: https://elev.io/legal/privacy-policy
Personal Data is processed in the United States, data processing is done under the Standard Contractual Clauses.
- FULLSTORY. We use analytics software and services offered by FullStory, Inc. (“FullStory”) to collect information regarding visitor behavior on some of our Services. We have implemented specific control to prevent Fullstory to record any information which could be confidential, including but not limited to the document contents and the data extracted by our platform. For more information about FullStory, please see the FullStory privacy policy available at https://www.fullstory.com/legal/privacy/. You can opt out of FullStory’s collection and Processing of data generated by your use of the Services by going to https://www.fullstory.com/optout/
Personal Data is processed in the United States, data processing is done under the Standard Contractual Clauses.
- Holistics Software Pte Ltd. – Holistics will provide business intelligence and reporting capabilities, in particular providing usage analytics. Data processed will include user information, but will not include Clients’ confidential data. More information can be found at: https://docs.holistics.io/docs/privacy-policy
Personal Data is processed in Germany - HubSpot. HubSpot uses cookies to track how long Customers and potential Customers are on our Site, what marketing pages they visit, which email they read and what marketing offers they respond to, and a visitor’s identity in order for us to improve our customer education material, set up accounts, and provide the Services. For a description of all HubSpot cookies you can read about them on their siteand check out their privacy policy.
Personal Data is processed in the United States, data processing is done under the Standard ContractualClauses.
- MICROSOFT AZURE. We use some of the cloud service provided by MICROSOFT AZURE to store and process personal data within the European Union. For more information about MICROSOFT AZURE Privacy policy, please go to https://azure.microsoft.com/en-gb/overview/trusted-cloud/privacy/
Personal Data is processed in the Netherlands
- MONGO ATLAS. We use some of the cloud services provided by MONGO DB to manage the storage and the backup or certain customer data (including personal data). For more information about MONGO ATALS privacy policies please go to https://www.mongodb.com/cloud/atlas/security
Personal Data is processed in the Netherlands
- Okta. Della use some of the service provided by Auth0 to authenticate users on our platforms The data processed might include names, email address and date and time of authentication. More information can be found at: https://www.okta.com/privacy-policy/
Personal Data is processed in German
Last updated: 4 October 2022