Effective: December 1st 2020
Della AI ltd uses certain monitoring and tracking technologies, such as cookies, beacons, pixels, tags, and scripts (collectively, “Cookies”). These technologies are used in order to maintain, provide, and improve our website and customer-facing platform (together: “Site & Platform”), and in order to provide our customers with a better experience (for instance, in order to track users’ preferences, to better secure our Site & Platform, to identify technical issues, and to monitor and improve the overall performance of our Site & Platform).
What are Cookies?
Cookies are small text files that are stored by the browser on your computer or mobile device (for example, Google Chrome or Safari). They allow websites to store things like user preferences. You can think of Cookies as providing a so-called memory for the website, so that it can recognize you when you come back and respond appropriately.
Della uses several different types of Cookies on our website:
Performance Cookies: This type of Cookie helps us to secure and maintain our Site & Platform, and remembers your preferences for tools found on the Site & Platform, so you don’t have to re-set them each time you visit.
Analytics Cookies: Every time someone visits our Site & Platform, the analytics services we use generate Cookies which can tell us whether or not you have visited the Site & Platform in the past, and provide additional information regarding how our customers use our Site & Platform (such as where users tend to click on our Site & Platform). Your browser will tell us if you have these Cookies and, if you don’t, we generate new ones. This allows us to track how many individual users we have and how often they visit the Site & Platform.
Unless you are signed into our Platform, we cannot use these Cookies to identify individuals. We use them to gather statistics. For example, the number of visits to a page.
Registration Cookies: When you register and sign into our Platform, we generate Cookies that let us know whether you are signed in or not.
Our servers use these Cookies to work out which account you are signed in with and if you are allowed access to a particular service.
While you are signed into our Platform, we combine information from your Registration Cookies with Analytics Cookies, which we could use to identify which pages you have seen.
Marketing & Advertising Cookies: These Cookies allow us to know whether or not you’ve seen an ad or a type of ad, how you interacted with such an ad, and how long it has been since you’ve seen it.
We also set Cookies on certain other sites that we advertise on. If you receive one of those Cookies, we may use it to identify you as having visited that site if you later visit our Site & Platform. We can then target our advertisements based on this information.
Third-Party Integration Cookies: On some pages of our Site & Platform, other organizations may also set their own Cookies. They do this to track the performance of their applications that are integrated with our Site & Platform or to customize their services for you. Because of how Cookies work, our website cannot access these Cookies, nor can the other organization access the data in Cookies we use on our Site & Platform.
Which Cookies do we use?
- Auth0: Authentication
- io: Communication & Marketing
- Hubspot: : Communication & Marketing
- Fullstory: Analytic & data
- io: Communication & Training Resources
- Google Analytics: Analytic & data
How can you turn Cookies off?
All modern web browsers allow you to change your Cookie settings. You can usually find these settings in the ‘Options’ or ‘Preferences’ menu of your browser. In order to understand these settings, the following links may be helpful or you can use the ‘Help’ option in your browser for more details.
If you are primarily concerned about third-party Cookies generated by advertisers, and you live in the USA, Canada or Europe, you can also opt out from the collection of your data by our advertising partners who participate in the Digital Advertising Alliance. Opt out by visiting:
- www.aboutads.info/choices (for U.S. users)
- www.youradchoices.ca/choices (for Canadian users)
- www.yourchoicesonline.com (for European users)
To find out more about Cookies and their use on the Internet, you may find the following websites useful:
Some web browsers may transmit “Do Not Track” signals to websites with which the browser communicates, telling the site not to follow its online movements. Because of differences in how web browsers interpret this feature, it is not always clear whether users intend for these signals to be transmitted or whether they are even aware of them. Therefore, we currently do not respond to such “Do Not Track” signals.