Effective: August 2023

COOKIE POLICY 

Wolters Kluwer N.V uses certain monitoring and tracking technologies, such as cookies, beacons, pixels, tags, and scripts (collectively, “Cookies”). These technologies are used in order to maintain, provide, and improve our website and customer-facing platform (together: “Site & Platform”), and in order to provide our customers with a better experience (for instance, in order to track users’ preferences, to better secure our Site & Platform, to identify technical issues, and to monitor and improve the overall performance of our Site & Platform).

This page contains information on what Cookies are, the Cookies used on our Site & Platform, and how to switch Cookies off in your browser. If it does not provide the information you were looking for, or you have any further questions about the use of Cookies on our Site & Platform, or about the use of Cookies in our Services, please email lsf-privacy@wolterskluwer.com.

For more information about our general privacy practices including with respect to our Services, please visit our privacy policy.

 

What are Cookies?

Cookies are small text files that are stored by the browser on your computer or mobile device (for example, Google Chrome or Safari). They allow websites to store things like user preferences. You can think of Cookies as providing a so-called memory for the website, so that it can recognize you when you come back and respond appropriately.

How do we use Cookies?

Wolters Kluwer uses several different types of Cookies on our website:

Strictly Necessary Cookies – These Cookies are necessary for the Site &Platform to function. They are usually set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these Cookies, this may have an effect on the proper functioning of (parts of) the Site & Platform.

Functional Cookies – These Cookies enable the Site & Platform’s to provide enhanced functionality, user experience and personalization, and may be set by us or by third party providers whose services we have added to our pages. If you do not allow these Cookies, then some or all of these services may not function properly.

Performance Cookies – these Cookies support analytic services that help us to improve our Site & Platform’s functionality and user experience.

Advertising Cookies – these Cookies can be applied to collect insights, to issue personalized content and advertising on our own and other websites.

Third-Party Integration Cookies: On some pages of our Site & Platform, other organizations may also set their own Cookies. They do this to track the performance of their applications that are integrated with our Site & Platform or to customize their services for you. Because of how Cookies work, our website cannot access these Cookies, nor can the other organization access the data in Cookies we use on our Site & Platform.

Which Cookies do we use?

  • Auth0: Authentication
  • io: Communication & Marketing
  • Hubspot: : Communication & Marketing
  • Fullstory: Analytic & data
  • io: Communication & Training Resources
  • Google Analytics: Analytic & data

 

How can you turn Cookies off?

All modern web browsers allow you to change your Cookie settings. You can usually find these settings in the ‘Options’ or ‘Preferences’ menu of your browser. In order to understand these settings, the following links may be helpful or you can use the ‘Help’ option in your browser for more details.

From time to time we may update this Cookie Policy or any other specific privacy statement. When making changes to this Cookie Policy, we will add a new date to this Cookie Policy. This version is effective per August 2023.